Reviewed account opening flow and footfall at Pune Camp. Agreed to add a dedicated re-KYC desk in July to clear the backlog before the inspection.

Discussed the re-KYC backlog and remediation timeline ahead of the annual RBI inspection. Backlog clearance committed for 31 Jul.

Flagged a dip in ATM uptime in the Aurangabad region and a push on mobile banking adoption. Lock the vendor SLA review this week.

Service backlog review. Card requests at risk on turnaround, follow up with the card vendor. New account output strong.