Plyd
ATM & digital channel review
27 Jun, 09:48 · 08:54Transcribed
Summary
Flagged a dip in ATM uptime in the Aurangabad region and a push on mobile banking adoption. Lock the vendor SLA review this week.
Key points
- ATM uptime is strong overall but softest in the Aurangabad region.
- Mobile banking adoption is leading at about 62% of active customers.
- Vendor SLA review lead time is about a week.
Action items
- Lock the ATM vendor SLA review this week.
- Run a mobile and UPI onboarding drive before the next quarter.
Transcript
00:00
Rajesh
What's moving on channel availability?
01:05
Channels lead
Uptime is high, but Aurangabad is under the regional average.
03:30
Rajesh
Lock the vendor SLA review this week, lead time is about a week.
05:10
Channels lead
On it. I'll also schedule the mobile banking drive.