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Plyd

ATM & digital channel review

27 Jun, 09:48 · 08:54Transcribed

Summary

Flagged a dip in ATM uptime in the Chhatrapati Sambhajinagar zone and a push on MahaConnect adoption. Lock the vendor SLA review this week.

Key points

  • ATM uptime is strong overall but softest in the Chhatrapati Sambhajinagar zone.
  • MahaConnect adoption is leading at about 62% of active customers.
  • Vendor SLA review lead time is about a week.

Action items

  • Lock the ATM vendor SLA review this week.
  • Run a MahaConnect and Maha UPI onboarding drive before the next quarter.

Transcript

00:00
Rajesh

What's moving on channel availability?

01:05
Channels lead

Uptime is high, but Chhatrapati Sambhajinagar is under the zonal average.

03:30
Rajesh

Lock the vendor SLA review this week, lead time is about a week.

05:10
Channels lead

On it. I'll also schedule the mobile banking drive.